Sales & Client Relationships
Master the art and science of selling, from building trust to closing deals, while strengthening long-term client loyalty.

The Art of the Client Apology
Sometimes, you or your employees will make mistakes. When a client feels his or her needs have not been met or have been ignored, it's important to make an effort to restore their confidence in your services and reset the tone of the relationship.
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Don't Cut Clients as Your Business Grows
As you continue to build your business and gather more clients, it becomes necessary to add more people and delegate tasks to create the best structure for the firm. However, while you develop your own and your employees' skills in...
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Catch Your Team 'Doing Things Right'
Have you instilled in your employees how vital it is to make the client feel valued and satisfied after every business interaction. Going a step further, have you given them the tools and the freedom to go the extra mile...
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Deepening the Client Relationship Through Quality Client Service
In an industry such as financial services, client relationships and trust between advisors and their clients serve as the foundation of doing business. Establishing client intimacy can also be a strategy for differentiating yourself from the competition.
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“The Covenant Group has a proven program that will help us grow. Any company looking to take the next step in its development should be involved in The Business Builder.”

David Sung CFP CLU RHU
President, Nicola Wealth Management
300%
Typical revenue growth our clients experience
27+
Years of helping people
80%
Clients who experience 50-200% growth in 12-30 months
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