Business & Financial Management
Practical tools and strategies for managing operations, resources, and finances to build sustainable, profitable enterprises.

Emotional Intelligence Part II: Self-regulation in Business Strategy
When working to strengthen client relationships, emotional intelligence - self-awareness, specifically - plays a central role. The concept articulated most effectively by Daniel Goleman rests on the assumption that our ability to develop the five central components of emotional intelligence...
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Can You Increase Prices and Maintain Service Excellence?
At some point, you have to increase prices - whether it's through imposing new fees or simply raising the cost of service. This can happen for a number of reasons.
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Thought Leadership ─ Avoiding Groundhog Days
I have a love/hate relationship with the movie Groundhog Day, staring Bill Murray. If you haven’t seen it, the early 1990’s comedy features the story of a self-obsessed career man having an out of body experience where he lives the...
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Why it Sometimes Takes a Team to Effectively Manage Your Time
How often do you hear yourself say, "There aren't enough hours in the day". Effective time management isn't a trivial manner that you can put on the back burner.
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Mindfulness Matters
When Norman Doidge wrote his book The Brain that Changes Itself he helped us understand what researchers had been discovering in recent years and, perhaps, what Buddha knew all along. The brain is no longer seen as fixed at birth...
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The Pursuit of Happiness
As a performance coach and psychologist for some of the wealthiest financial types on Wall Street, I work with many brilliant individuals, some of whom, however, have fallen victim to their own self-destructive and perfectionist minds. Many of those who...
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Do Not Become a Complacent Competitor
After years of hard work, long hours and countless phone calls, meetings and pep talks with your employees, your business has reached your revenue goals and is a major player in its market and industry. Despite most entrepreneurs fighting to...
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Client Relationship Management Begins With Understanding
Understanding your clients' wants and needs is often a priority for research and development teams and your sales force. However, granular knowledge of your clients from a marketing perspective has become a benchmark for companies in a variety of industries.
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5 Tips to Manage Your Online Presence
1) Check Your Local Listing “ Always be consistent. ” – Casey Kasem Are you listed online.
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Value of Marketing Data Part 4: Tying In Appropriate Data
Once entrepreneurs understand and embrace the many benefits tied to marketing data optimization, leaders can start to identify and monitor the most important streams of information available on client behaviors and preferences. The first step to fully optimizing marketing data...
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Value of Marketing Data Part 3: Leadership Comprehension
Marketing activities are not just creative projects launched individually to drive client engagement and increases in revenue. Marketing initiatives offer measurable and trackable opportunities for startups and small companies to gauge client perception of a brand and interest in an offering.
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Workflow Management Part 3: Google Apps
Within the realm of cloud computing technology, there are many applications and platforms to help small businesses have more efficient workflow management and stay on the cutting-edge of internal productivity. The variety of options available to business builders underscores the...
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Value of Marketing Data Part 2: Data Rich Insight
Marketers have evolved over time, transforming from outbound messaging experts to client engagement professionals. As global markets continue to place greater emphasis on consumer demands and long-term relationships with brands, companies are looking to achieve more than just sales with each marketing effort enacted.
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Workflow Management Part 2: Cloud Computing
Workflow management strategies for entrepreneurs have changed significantly over the past decade. No longer are business builders required to manage staff, resources, business operations and all other aspects of the company from a paper-based environment.
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Refine and Refresh to Make it Right
As the New Year gets underway, marketing is front and center in most of your minds. How can you make 2014 your best year to date.
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