Correctly managing and developing salespeople can help businesses grow.
Within the realm of cloud computing technology, there are many applications and platforms to help small businesses manage workflows more efficiently.
Workflow management strategies for entrepreneurs have changed significantly over the past decade.
It is not enough for a company to offer acceptable customer service capabilities when addressing client inquiries, complaints or concerns. Rather, a company must have in place a client relationship management team, even if it starts off as a team of one that leverages the resources inside the rest of the office. The team should work pro-actively to implement best practices throughout the client [...]
"The customer is always right." Wrong. This old adage suggests client relationship management best practices revolve around keeping the people or businesses you serve satisfied and happy. Yet there are many instances when the client is most definitely wrong. While it is important to follow the same basic protocol for handling an unhappy client when the company makes an error, there are limits [...]