Engagement in the strategic planning process encourages greater participation and involvement in the success of the business, improving personal productivity.
Hosting an event can enhance the client experience and requires a detailed project outline to make sure it achieves the desired objectives.
Understanding the client experience lifecycle phases can help you identify where you need to focus your resources to engage clients and prospects.
Knowing how to respond when employees announce their departure is key to ensure systems and processes continue to run smoothly.
Activities that seek to increase transparency in your organization build up client capital and deepen employee engagement.