Unless you were born in the 1990s, you are most likely a ‘digital immigrant’ - someone whose ability to use a smartphone, tablet or interact via social media networks does not come as naturally as it does for digital natives. But as with any immigrant in a foreign culture, there are new languages, attitudes and mind-sets that can be learned, helping ease your transition into [...]
Client expectations are higher than ever. As the client becomes even more empowered, it increases the importance of your client experience strategy.
We are all standing on the shoulders of giants and can take what those working around us and before us have learned and work to apply it to our own work.
The topic of leadership has been written about countless times, yet so many of us get it wrong.
Persuasion is an art that needs to be mastered by entrepreneurs. As a business owner, the job is mostly to persuade others, whether it is a prospective client, employee or collateral professional. Leaders can find it easier to get their business where they want it to be and achieve the growth they’re aiming for. Make a Personal ConnectionA human connection is irreplaceable in the [...]